Privacy Policy

Last Updated: March 2026

Luno Foundations Library Sdn. Bhd. (“we”, “our”, or “us”) is dedicated to protecting your personal privacy. This Privacy Policy outlines our practices regarding data collection, processing, and retention when you interact with https://smart-axisbase.click.

1. Data Controller Information

The designated Data Controller responsible for personal data processed under this policy is:

Legal Entity: Luno Foundations Library Sdn. Bhd.
Registered Address: Office 8, 24 Example Avenue, Kuala Lumpur 00000, Malaysia
Privacy Contact: contact@smart-axisbase.click
Telephone: +60 3 0000 2180

2. Information We Collect

We adhere to strict data minimization principles and collect only information necessary to deliver educational services:

Inquiry & Admissions Data: Full name, email address, selected educational program, scheduling preferences, and brief scope descriptions submitted via our contact forms.
Technical & Session Data: Anonymous telemetry information, browser type, operating system, approximate geographical region, and aggregated page visits collected via essential server logs.
Important Clarification: We never collect, store, or request cryptographic private keys, seed phrases, or sensitive device authentication credentials.

3. Purpose & Legal Grounds for Processing

We process collected personal data for the following legitimate purposes:

Responding to educational inquiries and scheduling workshop cohorts.
Delivering course materials, reference handbooks, and certificates of completion.
Ensuring the technical stability, security, and performance of our web servers.
Complying with statutory accounting and tax obligations under Malaysian law.

4. Data Retention Periods

Personal data submitted through educational inquiry forms is retained for a maximum of 24 months following the conclusion of your educational engagement or inquiry resolution, after which it is securely expunged from our communications systems. Server access logs are rotated and deleted automatically every 90 days.

5. International Data Transfers

As our educational sessions are delivered to an international cohort of students and researchers, data may be processed on secure cloud infrastructure located within Malaysia, Singapore, and international data center facilities adhering to strict industry-standard encryption protocols (TLS 1.3 in transit and AES-256 at rest).

6. Your Data Subject Rights

Under applicable privacy legislation, you maintain the following rights:

Right of Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete records.
Right to Erasure (“Right to be Forgotten”): Request deletion of your personal records where statutory retention requirements do not apply.
Right to Object / Restrict Processing: Object to the processing of your data for specific communications.